Shipping Policy

Shipping Policy

Last updated: July 2026

Shipping Locations

Cocogrows currently ships within the United States only.

We do not currently offer international shipping.


Order Processing

Orders are typically processed within 1 business day (Monday–Friday, excluding U.S. federal holidays).

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a confirmation email containing tracking information.


Shipping Time

Most orders are delivered within 2–5 business days after shipment.

Delivery times are estimates and may vary depending on:

  • Carrier operations
  • Weather conditions
  • High-volume shipping periods
  • Delivery destination

Estimated delivery dates are not guaranteed.


Shipping Carriers

Orders may be shipped using one or more of the following carriers:

  • USPS
  • UPS
  • FedEx

The shipping carrier is selected based on destination, package size, and service availability.


Shipping Costs

Shipping charges, if applicable, are displayed during checkout before payment is completed.

Any promotional free shipping offers apply only when the stated eligibility requirements are met.


Order Tracking

Tracking information is sent automatically once your order has shipped.

Please allow up to 24 hours for the carrier to update tracking information.


Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us immediately.

Address changes cannot be guaranteed once an order has entered fulfillment.


Lost, Delayed or Damaged Shipments

If your shipment appears delayed, lost, or arrives damaged, please contact our support team.

We will work with the shipping carrier to investigate the issue and assist in reaching an appropriate resolution.


Returned Shipments

Orders returned because of an incorrect shipping address, refusal of delivery, or failure to collect the package may require additional shipping charges before reshipment.


Contact Information

FastandCheap LLC

1405 Brentwood Dr

Fort Collins, CO 80521

United States

Email: support@cocogrows.com

Phone: +1 (408) 430-2347


Important Notice

Shipping estimates are provided for informational purposes only.

Unexpected delays caused by weather, transportation networks, carrier operations, public emergencies, or other circumstances beyond our reasonable control may affect delivery times.